Customer Service

With our multilingual service center, we ensure personal services for your customers to improve customer satisfaction long-term.

Our communication services for you

Telephone service

  • Inbound: Order taking, handling of customer inquiries, individual consulting, handling of complaints/claims
  • Outbound: Winning new customers, rewinning customers, customer surveys, cross-selling
  • Letter, fax, e-mail, text message, chat and blog
  • Ticket-Management-System / ACD telephone system
  • Regular training of Service Center Agents


Managing Director

Adrian Scherrer

Phone +41 71 886 65 65