Handling of return shipments

Through our use of the latest equipment and our qualified employees with long-term experience, we can fulfill the highest quality requirements in the handling of return shipments as well.

  • World-wide handling and reprocessing of return shipments (repackaging, film wrapping, labelling, security tag, etc.)
  • Receiving and interim storage in separate area for return shipments
  • Identification of mail or customer-related returns
  • Unpacking of return shipments & analysis of accompanying documents
  • Recording of reasons for return shipments
  • Triggering credit notes/repayments/replacement
  • Handling in accordance with requirements (return shipment policy)
  • Differentiation between return shipment classes A/B/C as specified
  • Entering in warehouse management system


Managing Director

Adrian Scherrer

Phone +41 71 886 65 65