With our multilingual service center, we ensure personal services for your customers to improve customer satisfaction long-term.
Our communication services for you
Telephone service
- Inbound: Order taking, handling of customer inquiries, individual consulting, handling of complaints/claims
- Outbound: Winning new customers, rewinning customers, customer surveys, cross-selling
- Letter, fax, e-mail, text message, chat and blog
- Ticket-Management-System / ACD telephone system
- Regular training of Service Center Agents